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Privacy Policy



Effective Date: March 17, 2020 

Last Updated: March 17, 2020 


The Granger Network LLC (“The Granger Network,” “we,” “us,” or “our”) oversees this website, (“Site”) and related services (collectively, our “Services”). We have developed this Privacy Policy to inform users (“user(s),” “you,” or “your”) about how we collect information in the course of conducting our business, including on the Sites, how we use the collected information, and a user’s rights with respect to the collected information.  

Please read this Privacy Policy carefully. If you do not agree to be bound by this Privacy Policy, then do not access or use the Services. By accessing and/or using the Services, you accept and agree to be bound by this Privacy Policy. This Privacy Policy is incorporated into our Terms of Use Your use of our Services and any Personal Information you provide through the Services are subject to this Privacy Policy at all times. 

YOU MUST BE AT LEAST EIGHTEEN (18) YEARS OLD TO ACCESS THE SITE AND USE OUR SERVICES. If you are under eighteen (18) years old, you are not permitted to use any part of the Services for any reason.  

If you have any questions about this Privacy Policy, please contact us at [email protected]  or at the contact link here: Contact Us. 

Information We Collect 

When you use the Site, we process the following types of Information: 

 1. Personal Information  

Personal Information” means any information that identifies, relates to, describes, or is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information includes first and last name, mailing address, contact number, payment information, and e-mail address.  

2. Non-Personal Information  

Non-Personal Information does not identify you but provides insights regarding your use of the Site(s). For example, we collect information about your use of the Site, including but not limited to internet connections, computer equipment, web browsers, the pages or features of the Site to which a user browsed and the time spent on those pages or features, the frequency with which the Site is used by a user, search terms, the links on our Site that a user clicked on or used, related timestamps, sites visited before and after using or accessing the Site.  

You may be given the option to receive push notifications while using our Services. In order to serve push notifications, we may need to collect your IP address and a persistent identifier from your device. You can turn off push notifications in your device settings. 

Personal Information and Non-Personal Information are collectively referenced as “Information.” 

Use of Information 

We may identify you from your Personal Information. Except as otherwise stated, we may use Information we collect from you for the legitimate business purpose of providing our Services to you, including, but not limited to: information/services requested, administrative purposes, marketing purposes/services, research and development). For example, as appropriate and applicable: 

  • to respond to your requests and provide user support; 
  • to evaluate and improve the content of our Services;  
  • to customize the Services to your preferences; 
  • to establish accounts to use the Services; to communicate information and promotional materials to you (where you have not expressed a preference otherwise); 
  • to check on your account status and maintain record of activities in connection with your use of the Site; 
  • to notify you of any changes to relevant agreements or policies; 
  • to enforce our agreements, terms, conditions, and policies; 
  • to work with our service providers who perform certain business functions or services on our behalf and who are bound by contractual obligations consistent with this Privacy Policy; 
  • to prevent or investigate fraud (or for risk management purposes); 
  • to comply with a legal obligation, court order, or in order to exercise our legal claims or to defend against legal claims; 
  • to conduct aggregate or research analysis and develop business intelligence that helps us to enhance, operate, protect, make informed decisions and report on the performances of our Services; 
  • to validate your username, e-mail, password, and/or other login credentials 
  • to fulfill your subscription purchase(s) 
  • to send e-mail supplying the most recent service information or to send you information about an order (e.g., order confirmations, shipment notifications, etc.). 

In addition, we may use third‐party e‐mail providers to deliver communications to you. This is an opt-in e-mail program. If you no longer want to receive these e-mail communications, you may opt-out of receiving e-mail communications through the “unsubscribe” link or by contacting us at [email protected] 

We may, from time to time, invite you to participate in online surveys. The information requested in these surveys may include, but is not limited to, your opinions, beliefs, insights, ideas, activities, experience, purchase history, and purchase intent regarding products, events, and Services. The information collected by these surveys is used to research market trends, company growth, community needs, etc. Your input will help us to improve customer experience and shape development of our products and Services. 

How We Share Information 

We do not sell or rent Personal Information to anyone. We may share Personal Information with the following parties: 

  • Service providers that help us administer and provide the Services (for example, a web hosting company whose services we use to host our platform). These third-party services providers have access to your Personal Information only for the purpose of performing services on our behalf. We have entered into contractual relationships with these service providers and require them to comply with all applicable information privacy laws and regulations and to use the Information only for the purposes for which it was disclosed. We require that any third-party service providers limit their use of your Information solely to providing services to us and that they maintain the confidentiality, security, and integrity of your Information and not make unauthorized use or disclosure of the Information; 
  • Authorized third parties, who are parties directly authorized by you to receive the applicable Information, such as when you authorize a third-party application provider to access your account. The use of your Information by an authorized third party is subject to the third party’s privacy policy; 
  • As we believe necessary: (i) under applicable law; (ii) to enforce applicable terms and conditions; (iii) to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; (iv) to detect, prevent, or otherwise address fraud, security or technical issues; (v) to respond to claims that contact information (e.g. name, e-mail address, etc.) of a third-party has been posted or transmitted without their consent or as a form of harassment and (vi) to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include authorities outside your country of residence;  
  • Pursuant to your express consent.  

Information Security 

We take reasonable steps online and offline to safeguard the Personal Information that you provide to usIt is common knowledge that transmission of information via the internet is not wholly secure, and we cannot guarantee the security of your Personal Information, or any other information, transmitted to or through any of our Service(s). Any transmission of Personal Information, or other information, is at your own risk. By using our Service(s), you acknowledge and accept these risks. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us or that are otherwise provided to us and we cannot be responsible for the theft, destruction, or inadvertent disclosure of information. It is your responsibility to safeguard any passwords, ID numbers, or other special access features associated with your use of the Service(s). Any transmission of information is at your own risk.  

If you have any questions about security on our Services, or if you become aware of any unauthorized use of an account, loss of your account credentials, or suspect a security breach, notify us immediately via e-mail at [email protected]. If our security system is breached, we will notify you of the breach to the extent required under applicable law. 

Information Retention 

We retain the Personal Information we receive as described in this Privacy Policy for as long as you use our Site(s) or as necessary to fulfill the purpose(s) for which it was collected, provide our products and services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.  

Links to Third Party Sites 

The Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. Such links do not constitute an endorsement by us of those other websites, their content or services, or the persons or entities associated with those websites. This PrivacPolicy does not apply to third-party websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies and terms of all third-party websites or services that you may visit. 

Children’s Privacy 

We do not sell products or services for purchase by anyone under the age of thirteen (13).  In accordance with the Children’s Online Privacy Protection Act (“COPPA”), we will never knowingly request or solicit Personal Information from anyone under the age of thirteen (13) without verifiable parental consent. In the event that we receive actual knowledge that we have collected such Personal Information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practical. We reserve the right to request proof of age at any stage so that we can verify that minors are not using the Service(s). 

Your California Privacy Rights 

California Civil Code Section 1798.83 permits California residents to request and obtain a list of what Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third partiesRequests may be made only once a year and are free of charge. Under Section 1798.83, California residents are entitled to request and obtain such information, by e-mailing a request to [email protected]For more information regarding your rights as a California resident, see our Privacy Notice for California Residents at 

Changes in the Privacy Policy 

We reserve the right to modify and update this Privacy Policy at any time by posting an amended version of the statement on our SitePlease refer to this policy regularlyIf at any time we decide to use Personal Information in a manner different from that stated at the time it was collected, we will notify you either on the panel home page of our Site or via e-mail. 

How to Contact Us 

Because protecting your privacy is important to us, you may always submit concerns regarding our Privacy Policy on the contact us pageWe will attempt to respond to all reasonable concerns and inquiries expeditiously. 

If you have any questions or comments about our Privacy Policy, please contact us at [email protected] 


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